Quantivate's flexible complaint management platform enables users to enter their own regulators, response timelines, and contact information to properly track complaints within any industry.

Quantivate Complaint Management provides metrics and notifications to help you keep track of those deadlines, responses, and follow-ups to ensure timely response to all complaints. There is a limited amount of time to resolve complaints when they are received from a regulatory agency, such as the CFPB, BBB, NCUA, FDIC, or others. Quantivate Complaint Management Software facilitates compliance with the growing regulatory environment, helping banks meet both governmental and voluntary regulations for complaint handling. Quantivate Complaint Management can be used as a stand-alone complaint management module or integrated as part of the complete Quantivate GRC Software Suite. With one centralized database, Quantivate Complaint Management Software enables you to manage the entire complaint lifecycle with real-time complaint tracking, reporting, alerts, and escalation of potential issues. Report on any findings or regulatory non-conformance that may be associated with a complaint.Track and manage complaints from customers, suppliers, and other stakeholders.This easy-to-use and configurable solution includes the ability to: Quantivate Bank Complaint Management Software is a simple and effective SaaS solution that automates the process of complaint management. Simple and Effective SaaS Complaint Management That’s why the presented functions are generalized to satisfy all customers of top banking software companies, from small fintech startups to multinational corporations.

Bank customer management software